Frequently Asked Questions
I'm new to downloading music. Will this be difficult?
We've made the process as easy we can. We'll guide you through the short process, to help you get started as fast as you want. If you find that the guide isn't completely clear, you can just send us an email with your question, and our support staff will show you the next step.
What music can I find?
The network has almost everything you could want - over six million files! If it's interested someone, somewhere, chances are, it's on the network.
Is the software free?
The software is completely free of charge.
Do you have anything for Mac?
Because Mac computers are used somewhat less, there's a smaller variety of programs. However, we've located some of the best programs available for your use!
I use AOL, will this service work for me?
Our software is completely AOL-friendly!
If I have a question, is there a someone that can help me?
Our technical staff is always available to answer your questions. We guarantee an answer within seventy-two hours at the very most!
Do I need media player to play the tracks?
We provide free copies of several leading media players. For music, we recommend the use of Windows Media Player (version 7 of higher).
Do I need a high speed connection, DSL or cable connection?
No. Faster connections will give you faster downloads, but a standard dial-up connection will work fine.
How long does it normally take to download a song?
It really depends on the speed of your connection. With a regular 56.6 Kbps modem, a song lasting three minutes will take about seven minutes to download. Longer songs (which mean larger files) will take more time to download